Necessary — session, basket, consent record, CSRF (always on, no consent needed)
These make the site work. Without them you could not keep a basket or stay signed in, so they are set without asking — which is what the regulations allow for strictly necessary cookies.
- sw_glass_basket — remembers which basket is yours. 7 days. Not readable by scripts.
- sw_glass_customer_session and sw_glass_customer_sid — keep you signed in, and let a sign-out revoke that one device. 30 days. Not readable by scripts.
- sw_glass_csrf — a security token that stops another site submitting forms as you. Up to 12 hours.
- sw_glass_session — the staff sign-in for our own team. 12 hours. It is never set for customers.
- cc_cookie — the record of your cookie choices, including a random identifier for the choice itself. 182 days. Without it we would have to ask you on every page.
At checkout our payment provider sets its own cookies inside its secure card form. Those are strictly necessary too — you asked to pay, and they are part of taking the payment safely — so they are not gated behind consent.
Functional storage: optional preferences
With your permission, Functional storage remembers recent searches, recently viewed products and chat preferences between visits. It stays off until you allow the category. Refusing does not prevent ordering or using chat in the current visit.
Cookie settings lists the storage names, purposes and durations. Withdrawing Functional consent clears those optional records on this device. Necessary storage still supports your basket, sign-in, security and a glass order you are working on.
Analytics — helps us understand how the site is used
Where configured, analytics tools such as Google Analytics and Microsoft Clarity help us understand use of the site. Analytics requires your consent under our cookie settings. We do not treat continued browsing as permission.
Essential service logs help operate and protect the platform. They are separate from optional analytics and are covered by our privacy policy.
Marketing — used to show relevant ads
Marketing cookies let advertising platforms recognise that a visit came from one of our ads, and show our products to people who have looked at them. This is off until you allow it.
If you allow it, our tag container may load advertising tags for the platforms we advertise on — for example Google Ads, Meta, TikTok, Pinterest and LinkedIn — where those accounts are actually configured. If we are not running on a platform, its tag never loads.
We do not sell your personal data, and we do not pass your order details to advertising platforms as a mailing list.
Marketing emails and messages have separate permission controls: sequences such as basket reminders and review invitations only go to people whose consent record allows it. Messages about an order you have actually placed are not marketing and are sent either way.