SW Glass
Help and advice
Plain answers on ordering made-to-measure glass, measuring, glass types and safety, shower screens, splashbacks, mirrors, delivery, returns and trade accounts.
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Use these step-by-step guides to complete a task. For layout comparisons and project planning, read the blog and project guides. For the terms that apply to a purchase, see customer policies.
Topics
Ordering and pricing
12 articles
Measuring guides
16 articles
- How to measure an opening for glass
- Opening size or glass size: enter the right measurement
- How to measure for a fixed shower screen
- How to measure for a walk-in screen
- How to measure for a hinged shower enclosure
- How to measure for a sliding shower enclosure
Show all 16
- How to measure for a bath screen
- How to measure a raked panel with one sloping edge
- How to measure for a glass splashback
- How to measure for a made-to-measure mirror
- How to measure for a glass shelf
- How to measure for a glass table top
- How to measure for a glass balustrade
- How to measure for a glass door or door panel
- Measuring from a photo with a sheet of A4
- Booking a measuring visit for your glass
Glass types and safety
14 articles
- Glass types explained: clear, tinted, satin and mirror
- Toughened vs laminated vs annealed glass: safety rules
- Where the rules ask for safety glass: a room-by-room check
- Glass thickness guide: what thickness do I need?
- Glass edge finishes: polished, bevelled, mitred, arrised
- Holes, notches and cut-outs in glass: how to order
Show all 14
- Glass tolerances and visual quality: what to check
- Nickel sulphide and heat soaking in toughened glass
- Clear, low-iron or tinted glass: how to choose
- Glass weight and handling: lifting, carrying and storing glass
- Glass balustrades: designer, loads, heights and handrails
- Balustrade loads and BS 6180: what your glass barrier must resist
- Prepare a balustrade or Juliet balcony specification
- Glass Juliet balconies: fixing, glass and height
Showers and bath screens
11 articles
Mirrors and splashbacks
7 articles
Hardware and fitting
8 articles
Delivery and collection
7 articles
- Glass delivery, collection and lead times
- Delivery across the UK
- Delivery day: what to expect
- Access, parking and two-person lifts
- Checking your glass when it arrives
- An agreed delivery has not arrived
Show all 7
Returns, damage and guarantees
8 articles
Trade accounts and credit
6 articles
Payments, invoices and VAT
7 articles
- Invoices, VAT and paying for your glass
- Ways to pay for your order
- Resolve a failed payment or expired payment link
- Prices with and without VAT
- Paying a balance or a payment link
- Refunds: how and when you get your money back
Show all 7
Account, tracking and wallet cards
8 articles
Questions
1 article
