Trade accounts: how to apply and pay on account

A trade account is free to apply for and has no minimum spend. It is built for glaziers, installers and shopfitters who order regularly: prices show excluding VAT when you sign in, you can pay on account once credit terms are set up, and statements arrive as PDFs. A manager checks every application and emails you the decision.

What do I get with a trade account?

• Prices shown the way you quote. Signed in to a trade account, the site shows prices excluding VAT by default, so the number on screen is the number you put on your own estimate. You can switch to inc VAT at any time.
• Trade price book. Your account prices through our trade price book on the shop and in the configurator, when it applies to your account. There are no discount codes to enter.
• Pay on account. Once credit terms are set up on your account, checkout offers "Pay on account" instead of asking for a card, and you are invoiced on your terms rather than per order.
• Monthly statements. Your statements sit in your account as PDFs alongside every VAT invoice.
• A trade card in your wallet. Add your trade card to Apple or Google Wallet and scan it at the counter.
• Faster reorders. Past orders, saved sizes and saved lists are close to hand, and quick order takes a list of SKUs or a CSV file straight into the basket.

There is no annual fee for a trade account. A membership fee is switched off and is not charged.

What do I need to apply?

Apply from our trade page. Have these ready:

• your company name
• your company number, the 8-character number from Companies House, or write "sole trader" if you are not registered
• your name and email address
• one or two trade references we can ring
• proof of your trading address: a utility bill, business rates bill or signed lease, dated within the last three months
• photo ID for whoever signs for the account: a passport or photocard driving licence

What happens after I apply?

A manager checks the company details, your documents and your references, and we email you either way.

How do I apply for credit?

Credit is a separate step from opening your trade account. Once your trade account is approved, sign in and fill in the credit application in your account area: the business's legal details, an accounts contact, the limit and payment terms you would like, two trade references and your consent to the checks. A manager reviews every application and the decision is emailed to you. The limit granted may be lower to begin with. Once approved, tick "Pay on account" at checkout. Applying for a credit account explains each step.

How does the wallet trade card work?

The card shows your name and account number, with a barcode the counter scans to bring up your account. Balances are never printed on the card. Ask at either branch, or sign in to your account online, for the up-to-date figure.

If wallet cards are not available on your phone, your account number does the same job, and the counter can look it up any time.

Keep ordering authority and credit separate

Confirm who can buy for the legal entity and which payment terms are approved. Trade pricing, credit and a wallet card serve different purposes. Use applying for a credit account for approval, statements for reconciliation and wallet cards for identification. Keep changes of ownership or authorised users up to date.

Where to go next

Apply for a trade account.

• Invoices, VAT and payment
• Delivery, collection and lead times
• Order cut-to-size glass

Questions we get asked